Facts

Here are some facts about EES:

I missed my pick-up, what can I do?
Curbside collection occurs between 5:00am and 5:30pm, thus your receptacles need to be curbside by 5:00am on your day of collection to avoid a missed pick up. Should you miss your pick up and ask for a return trip, an additional charge will be added to your account. If you do not wish to pay for a return to curb trip, we will be back to collect you as usual the following week. Extra fees may apply if you have additional waste outside of your curbside containers. 

Earthbound cannot guarantee pick up times based on growth and need for changes in routes as appropriate. Your pick up may occur earlier or later than prior pick-ups, so if you note your waste has not yet been collected, please wait until 5:30pm to contact our office if at that point they remain uncollected.
What time will my waste be collected?

Curbside collection occurs between 5:00am and 5:30pm, thus your receptacles need to be curbside by 5:00am on your day of collection to avoid a missed pick up. Should you miss your pick up and ask for a return trip, an additional charge will be added to your account. If you do not wish to pay for a return to curb trip, we will be back to collect you as usual the following week. Extra fees may apply if you have additional waste outside of your curbside containers. 

Earthbound cannot guarantee pick up times based on growth and need for changes in routes as appropriate. Your pick up may occur earlier or later than prior pick-ups, so if you note your waste has not yet been collected, please wait until 5:30pm to contact our office if at that point they remain uncollected.

Receptacles cannot be placed for collection any earlier than 5:00pm the day prior to your collection and shall be removed on the day of collection.


What can I compost with Earthbound?
Please see our Complete list of what is/isn't compostable with Earthbound, broken down by room of your home.
What does my traditional recycling service include?
  • Standard curbside recycling collection--SINGLE STREAM (no sorting necessary).
  • One receptacle is provided per household. If you would like to upgrade your recycling, please contact our Office for additional information. 
  • Cardboard, mixed paper, glass bottles/jars, tin/steel cans, aluminum cans, plastic bottles/jugs/containers (1 & 2's only--See Recycling Flyer). 

View our complete Recycling Flyer for more information!
What is organics recycling?

Organics recycling is taking recycling to a whole new level! This process involves recycling anything that was once alive- into compost! 

Similar to other recycling practices, Eau Claire residents now have the choice to separate and recycle their organic material from their home; AKA-Curbside Composting. We've designed the program to be EASY for subscribers and give you all you need to get started. 

Wondering what we accept for Organics? Many are surprised to hear we accept ALL FOOD WASTE as well as yard waste (all year round!) and other compostable items. See our Complete list of what is/isn't compostable with Earthbound

Where can I mail my payment?
Payments can be mailed to: 

2809 E. Hamilton Ave. #125
Eau Claire, WI 54701

*We do not have a drop off location for payments at this time. Payments will need to be made either via our website, by mail, or by contacting us at the office (715-952-5608). Thank you!